Return Policy
Vision Eye Care
Eligibility 7-Day Window: Request returns/exchanges within 7 days of delivery.
Condition: Items must be *unused, undamaged and in original packaging (including tags/cases).
Non-Returnable: Prescription lenses | Customized products | Used/worn items.
Exchanges:- Swap for items of equal or higher value (customer covers price differences).
One exchange per order .
Refund Policy- Issued to the original payment method within 5 -7 days
Shipping Policy
• Processing Time: Orders are processed within 1–2 business days.
• Delivery Time: Estimated delivery within 3–7 business days across India.
• Shipping Charges: Free shipping on orders above ₹501. Standard shipping charges apply for smaller orders.
• Order Tracking: Tracking details will be shared via email/SMS once the order is dispatched.
• Delays: Delivery times may vary due to holidays or unforeseen circumstances.
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