Shipping Policy – Vision Eye Care

At Vision Eye Care, we are committed to delivering your products safely, securely, and on time. Please read the following shipping terms and conditions carefully before placing your order.

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1. Order Processing Time

• All orders are processed within 2–4 business days after successful payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

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2. Delivery Time

• Standard delivery within India typically takes 5–7 business days from the date of dispatch.

• Delivery timelines may vary depending on your location and the courier service used.

• Currently, we ship only within India.

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3. Shipping Charges

• Standard shipping charges (if applicable) will be shown during checkout.

• Free shipping may be offered on select products or during promotional offers (as clearly mentioned on the website).

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4. Order Tracking

• Once your order is dispatched, you will receive an email or SMS with a tracking number and link.

• You can use this tracking number to monitor your shipment's status on the courier’s website.

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5. Shipping Delays

• Vision Eye Care is not responsible for delays caused by:

  • Courier or logistics partners

  • Weather conditions

  • Natural disasters

  • Any unforeseen or uncontrollable circumstances

If your order is significantly delayed, please contact us at care@visioneyescare.in for assistance.

6. Damaged or Missing Items

• If your order arrives damaged or with missing items, notify us within 48 hours of delivery.

• Send a detailed email along with photographic evidence to care@visioneyescare.in so we can resolve the issue promptly.

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7. Contact Us

For any shipping-related questions or concerns, reach out to us:

📧 Email: care@visioneyescare.in
📞 Phone: +91-70210 15600